77cc7 Privacy Policy — How We Handle Your Personal Data

77cc7 ("we", "us", "the Platform") is committed to protecting the personal data of every player who uses our online casino and sportsbook services. This Privacy Policy explains in plain terms how we collect your information, what we do with it, who we may share it with, how long we hold it, and what rights you have as a data subject. This policy applies to all users who access 77cc7 through any device or browser, whether or not they have a registered account.

By using the 77cc7 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this policy, you should not use the platform. Questions about this policy may be directed to the contact email listed in the footer of this website.

1. Personal Data We Collect

We collect personal data that you provide directly to us, as well as data that is generated automatically by your use of the platform. The categories of personal data we collect include the following:

2. How We Use Your Personal Data

77cc7 uses the personal data we collect for the following purposes. We do not use your personal data for any purpose that is not listed here, and we do not sell personal data to third parties for their own marketing use.

• Account creation, management, and verification — including identity verification, age checks, and KYC compliance required to operate a lawful account on the platform.
• Processing deposits, withdrawals, and all financial transactions on the platform, including fraud screening and anti-money-laundering checks against transaction records.
• Providing customer support and responding to your enquiries, complaints, or requests made via any support channel.
• Sending you promotional communications, bonus offers, and platform updates — where you have not opted out of marketing. You may withdraw your consent to marketing at any time by contacting customer support.
• Responsible gaming monitoring — analysing gameplay patterns to identify indicators of problem gambling behaviour and, where necessary, intervening with account restrictions or direct communication.
• Platform security and fraud prevention — monitoring account activity to detect unauthorised access, collusion, bonus abuse, and other prohibited conduct as defined in the Terms and Conditions.

3. Legal Basis for Processing

77cc7 processes your personal data only where a valid legal basis exists. The primary legal bases we rely on are the following:

4. Sharing Your Personal Data

77cc7 does not sell your personal data to third parties. We may share your personal data with carefully selected third parties only in the circumstances described below. All third parties who receive personal data from 77cc7 are contractually required to handle that data in accordance with applicable data protection standards.

5. Cookies and Tracking Technologies

77cc7 uses cookies and similar tracking technologies on the platform. Cookies are small text files placed on your device when you visit the platform. They serve several functions: keeping you logged in between sessions, remembering your preferences (such as language and display settings), analysing site performance, and detecting fraudulent or unusual access patterns.

We use three categories of cookies: essential cookies (required for the platform to function and cannot be disabled), functional cookies (which remember your preferences), and analytics cookies (which help us understand how the platform is used in aggregate, with no individual identification). We do not use third-party advertising cookies or behavioural tracking cookies that build profiles for external advertisers.

6. Data Retention

77cc7 retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply to the main categories of personal data we hold:

Account registration and identity data is retained for the duration of your account and for a minimum of 5 years following account closure, to satisfy anti-money-laundering record-keeping requirements. Transaction records are retained for a minimum of 5 years from the date of each transaction. Customer support communications are retained for a minimum of 12 months. Analytics and technical access logs are retained for a maximum of 24 months in aggregated form. Following the applicable retention period, personal data is securely deleted or anonymised.

7. Your Data Rights

As a user of the 77cc7 platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our customer support team using the email address displayed in the footer of this website.

• Right of access — you may request a copy of the personal data we hold about you at any time. We will respond to access requests within a reasonable timeframe.
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or updated. We will act on rectification requests promptly.
• Right to erasure — in certain circumstances you may request that we delete the personal data we hold about you. Note that erasure requests may be refused where retention is required by law (for example, for transaction records subject to anti-money-laundering requirements).
• Right to object to marketing — you may opt out of receiving promotional communications from 77cc7 at any time. Opt-out requests will be processed within 5 business days and will not affect your ability to continue using the platform.
• Right to data portability — where processing is based on your consent or on a contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.

All rights requests will be assessed individually. Where a request cannot be fulfilled in full, we will explain why and advise what partial steps can be taken. We aim to respond to all data rights requests within 30 calendar days of receipt.

8. Data Security

77cc7 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the platform, encrypted storage of sensitive account data, role-based access controls that restrict employee access to personal data on a need-to-know basis, regular security audits and vulnerability assessments, and real-time fraud and intrusion detection systems.

While 77cc7 takes all reasonable steps to protect your personal data, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. If you become aware of any security vulnerability or suspect that your account has been compromised, please notify us immediately using the contact email in the footer of this website.

9. Protection of Minors

77cc7 does not knowingly collect personal data from any individual under the age of 21. Our platform is intended exclusively for adults aged 21 and above. During registration, we collect date of birth information and apply age verification controls to prevent underage access. Where we have reason to believe that a registered user is under 21, their account will be suspended pending verification, and if confirmed, closed permanently with all associated data handled in accordance with our legal obligations.

10. Changes to This Privacy Policy

77cc7 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this policy, we will update the "Last Updated" date at the top of the page. We may also notify registered users of significant changes via email or an in-platform notification. Continued use of the platform following the publication of any amendment constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 77cc7 handles your personal data, please contact our customer support team using the email address listed in the footer of this website. We are committed to addressing all privacy-related enquiries promptly and transparently. For players in Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh, our support team is available around the clock to assist with data-related requests.